To complete the US KYC verification, you will need to upload one of the following documents:

1. Driving License

2. State ID

3. US Passport

4. Passport Card

5. Permanent Resident Card

6. Visa

The verification of your KYC details is handled by our banking partners. If your KYC submission was declined, please contact our customer support team for assistance. We will review the reason and guide you in submitting the correct documents to complete your verification.

Without KYC verification, you are limited to sending 50,000 INR per financial year. However, there is an alternative: you can send money to a friend`s or family member`s account. In this case, ask the receiver to create a Xpat account and complete their Indian KYC. Once completed, they can add their Indian bank account and set it as the preferred account. After this, you can use the `Send to Family/Friends` option by entering the receiver`s registered phone number to transfer money.

As part of compliance requirements, users are required to complete Indian KYC. This allows you to transfer amounts exceeding ₹50,000 and withdraw funds to your own Indian bank account. Without completing Indian KYC, you will only be able to send money to friends or family members.

You can complete your Indian KYC using your PAN card along with either your Aadhaar card or Indian passport.

US KYC is mandatory to initiate transfers. Indian KYC is required for transfers exceeding ₹50,000, and US KYC with SSN is needed for transfers over ₹2.5 lakhs per day.

KYC is usually approved within minutes, but in cases requiring additional compliance checks, it may go through manual review. Rest assured, your KYC will be approved within 2 business days. If it`s not resolved within this timeframe, please contact our customer care team.

The address provided in the KYC must match the address on the ID proof. If the residential address is different from the one on the ID, a bank statement showing the current address must be submitted.